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Policy Statement

This Policy Statement outlines my professional commitments as a registered BAS Agent and member of the Institute of Certified Bookkeepers.

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My Professional Commitments

In my practice, I:

  • Uphold and adhere to being a Professional Bookkeeper

  • Uphold and adhere to the requirements of the ICB Professional Code of Conduct

  • Uphold and adhere to the requirements of the TASA 2009 Code of Conduct for Registered BAS Agents

  • Uphold and promote the ethical standards of the tax profession

  • Comply with my personal and business tax and compliance obligations

 

To Achieve This, I:

  • Maintain a Quality Management System for service delivery

  • Undertake a minimum of 90 hours of Continuing Professional Education over every 3-year period

  • Stay current with legislative changes affecting my clients' obligations

  • Actively endorse and adhere to the Code of Conduct

  • Maintain a culture of transparency, accountability and ethical conduct

 

My Quality Management System Covers:

  • My approach to providing services and communicating with clients

  • Review processes for work performed

  • Record keeping in relation to services provided

  • Processes for identifying and correcting errors, including any false or misleading statements made to the ATO

 

I specifically note that I uphold the principles of Honesty & Integrity, Independence, Confidentiality and Competence.

I take reasonable care in ascertaining each client's state of affairs and in ensuring that taxation laws are applied correctly.

 

Complaints

I aim to provide the highest standard of professional service. If you feel you have not received the level of service expected, please contact me directly so we can work toward a resolution.

 

Complaints about BAS services can also be made to the Tax Practitioners Board:

  • Online: tpb.gov.au/complaints

 

As an ICB member, complaints about my professional or ethical conduct may also be referred to the Institute of Certified Bookkeepers

at icb.org.au.

 

TPB Public Register

The Tax Practitioners Board maintains a public register of all registered, suspended and deregistered BAS Agents and Tax Agents.

You can verify my registration at any time:

  • Register: tpb.gov.au/public-register

  • BAS Agent Registration Number: 26244218

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